This survey will enable the YW to better serve our donors.

Donor Satisfaction Survey

1.  The following is a list of YWCA programs and services.  Please check any program or service you were not aware that the YWCA of Greater Harrisburg provides.

24-hour crisis hotline
30-day emergency shelter for homeless women and children and victims of domestic violence
Bridge and Transitional Housing (one- and two-year housing programs)
Permanent housing for people with disabilities
Single Room Occupancy for low-income women with no children
Life Skills Classes
YW Works Employment Empowerment Program
Crisis Counseling
Violence Prevention Education
Legal Services for victims of domestic violence & sexual assault
Court & Hospital Accompaniments
Family Visitation Program
On-site childcare at the Grace M. Pollock Child Development Center
Childcare on the West Shore at Kids on Campus in Enola
Before- and After-school care
Camp Reily summer camp
Please scale your answers to the following questions (1 lowest score - 10 highest score).
2.  How informative do you find the following YWCA materials/resources?
Newsletter? 1 2 3 4 5 6 7 8 9 10
Brochures? 1 2 3 4 5 6 7 8 9 10
Annual report? 1 2 3 4 5 6 7 8 9 10
Website? 1 2 3 4 5 6 7 8 9 10
Do you have suggestions for ways in which we can improve materials/resources?
3.  Do you feel positive about your financial support of the YWCA?
1 2 3 4 5 6 7 8 9 10
4.  If your financial support of the YWCA of Greater Harrisburg has decreased in the past one to two years, please check all of the reasons that apply:
My financial situation has changed.
My interests have changed.
My gift to the YWCA was not acknowledged.
I feel that other charities need my money more.
I had a bad experience with the YWCA. (please explain)
I have moved from the Harrisburg area.
I give to other charities (please list)
Other
If you would like more information or a response to your input, please provide contact information below and someone will be in touch within a week.  Thank you for your time.
Name
Address
City State Zip
E-mail
Phone

Thank you for your time!